Licensed Master Plumber M-43562 · $29 service fee · spot repairs $2,250–$4,550 · reroutes quoted in writing · financing available · 15% off same-day approval
Dallas Water Utilities looks after your water service up to the meter. Everything after it, including the lines buried in and under your slab, belongs to you. When one of those lines starts leaking, we find out whether it's a supply line or a drain, then give you a written price to repair it, reroute it in PEX or repipe.
Dallas Water Utilities describes a water service line in three parts: the public side, maintained by the utility; the meter, also maintained by the utility; and the private side, which is the property owner's responsibility. DWU says owners are responsible for the plumbing inside their premises and along their property coming from the meter. City Code Section 49-24 agrees: the City maintains the connection from the main to the meter.
So a leak at the meter itself is the utility's, and DWU lists meter leaks among the problems to report through Dallas 311. A leak past the meter, including under your slab, is a job for a plumber.
"Slab leak" can mean either of two systems in your slab:
We test both, so you don't pay to fix the wrong pipe.
Under the federal Lead and Copper Rule, Dallas Water Utilities keeps a Service Line Inventory of the public and private sides of each water service line; look up your address on its map from DWU's Lead and Copper page. In September 2026, DWU said more than 200,000 lines were listed as "unknown," which does not mean lead was found, and that it had not identified any lead service lines. The inventory stops at the line into your property; our diagnostic covers the slab.
Full comparison: Slab leak: repair, reroute, or repipe?
We reach a broken drain by tunneling in from outside the foundation, then repair the bad section or replace the run. If the cast iron is scaled and thin from end to end, replacement usually beats fixing it leak by leak. See sewer line replacement in Dallas.
Some work has a set price; the rest is priced once we find the leak:
A reroute's price depends on how many fixtures the line feeds. You see every price in writing before work starts.
Every job starts with a $29 service fee, a camera inspection or walk-through as needed, and a written quote before work begins. We're open Monday through Saturday, 7 AM to 7 PM, and closed Sunday.
Certified Price Review: We'll match or beat apples-to-apples plumbing scopes. Send us a written, itemized slab leak repair estimate from another licensed plumber. We compare scope, installation method, materials, access/excavation, warranty and diagnostics. If the work is directly comparable, we may adjust our price. Verbal or incomplete estimates may not qualify, and a review doesn't obligate us to match. See program terms →
Financing: Spread a reroute, repipe or under-slab drain repair over monthly payments. Financing is available, subject to credit approval. See financing options →
Save 15% when you approve the same day. Approve your written quote the day we give it to you and we take 15% off.
Water-line (supply-side) spot repairs run $2,250–$4,550. If we have to tunnel to the leak or drain, it's $3,375 minimum for the first 5 ft, $425 per foot after that, and $1,150 per access hole. Reroutes are priced in writing after the $29 service fee, and same-day approval takes 15% off.
Usually not. Dallas City Code Section 49-24 makes the City responsible for the water service connection from the main to the meter, and Dallas Water Utilities lists meter leaks as a 311 report. Leaks past the meter, including under the slab, are the owner's.
It depends on your policy. The Texas Department of Insurance says most policies cover sudden and accidental water damage but usually not gradual leaks. Use our leak location and itemized quote when you talk to your insurer.
Yes. Water under the slab soaks the clay, and Houston black clay, the most extensive soil in Dallas County, swells when wet. Fix the leak before any foundation leveling; we can camera and pressure-test the lines and share the results with your foundation company.
Look up your address on Dallas Water Utilities' Service Line Inventory map, linked from its Lead and Copper page. If it's listed as unknown, DWU asks owners to help identify it through its Customer Service Line Survey.
Plumbing repair and replacement is permitted and inspected work where the city requires it. Dallas regulates it under the Dallas Plumbing Code, the City's amended version of the International Plumbing Code.
More for Dallas homeowners: Plumber in Dallas · Sewer line replacement in Dallas · Slab leak detection · Does insurance cover a slab leak?