Privacy Policy
This Privacy Policy describes how Mastertex Home Services (“we,” “us,” or “our”) collects, uses, and discloses personal information when you visit our website(s) or use our services.
1. Information We Collect
We collect several types of information to provide and improve our services:
- Personal Information: When you fill out forms, contact us, or use our services, we may collect information such as your name, email address, phone number, and other identifying details.
- Non-Personal Information: This includes browser type, device information, pages visited, and other anonymous data collected through cookies and analytics tools.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To provide and improve our services.
- To communicate with you, respond to inquiries, and provide support.
- To send marketing and promotional materials (only if you have opted in).
- To monitor and analyze website usage and trends.
3. Sharing Your Information
We do not sell or rent your personal information. However, we may share your information with trusted third parties to help us operate our website and services, such as:
- Service providers who assist in website hosting, marketing, or other business operations.
- Legal authorities if required by law, or in the event of a legal process or investigation.
4. Cookies and Tracking Technologies
We use cookies, web beacons, and other tracking technologies to enhance your experience on our website. You can disable cookies through your browser settings, but this may limit your access to some features of the website.
5. Data Security
We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. However, no internet-based service is completely secure, and we cannot guarantee absolute security.
6. Your Privacy Rights
Depending on your location, you may have the right to:
- Access, correct, or delete your personal information.
- Object to the processing of your data.
- Request the transfer of your data to another service provider.
- Withdraw consent to data processing (where applicable).
To exercise these rights, please contact us at 469-267-2464.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites, so please review their policies independently.
8. Children's Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware of such collection, we will take steps to delete the information.
9. Changes to This Privacy Policy
We may update this policy from time to time to reflect changes in our practices. We will notify you of any significant changes by updating the effective date at the top of this policy.
10. Email and SMS Campaigns
By providing your email address and/or phone number, you consent to receive communications from Mastertex Home Services, including promotional emails and SMS messages. These communications may include special offers, updates, or other marketing information. You can opt out of receiving these communications at any time by following the instructions provided in the email or SMS message, or by contacting us directly at business@mastertexservices.com.
Steps for Proper Email and SMS Campaigns:
- Consent: We only send marketing emails and SMS messages to individuals who have explicitly opted in by providing their contact information and giving consent to receive such communications.
- Content: All emails and SMS messages from Mastertex Home Services will clearly identify us as the sender and provide a brief description of the message’s purpose. Promotional messages will be clearly marked as advertisements.
- Opt-Out: All marketing communications will include an easy-to-find opt-out or unsubscribe link. For SMS messages, users can reply with a designated opt-out keyword, such as “STOP.”
- Compliance: Mastertex Home Services complies with all applicable laws and regulations governing email and SMS marketing, including the CAN-SPAM Act for emails and the Telephone Consumer Protection Act (TCPA) for SMS messages.
SMS OPT-IN OR PHONE NUMBER FOR THE PURPOSE OF SMS ARE NOT BEING SHARED.
11. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Mastertex Home Services
business@mastertexservices.com
469-267-2464